It' a dream shop for quiet computing maniacs, like myself. I have bought from them before but 3 days ago I have contacted their customer service for the first time: I have bought a computer case from their "B grade" stock for a very good price, sadly they made a mistake and advertised as USB 3 kit included when it was not. On contacting their customer service, they did not have any USB 3 kit in stock, but advised me where to buy it online and refunded the full amount of the purchase. All of this very quickly.
A special thank you to Ellen for the great customer support.
A last note: they may not be the cheapest online shop but you can find real bargain in their "B grade" an special offers products.
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