J GOODMAN´s profile
Reviews (3)
Hermes Europe
GREAT SERVICE
I have had bad experiences with Hermes a long time ago, but it really depends on the courier. I have had the same courier for some time now, and I can only say the service is excellent. The tracking is, in my experience, totally reliable and my courier calls at the same time of day which is very helpful. I know this could all change if the courier does, but so far, I would say excellent, friendly service.
Waitrose
Good in theory
I like the ease of online shopping using my local branch of Waitrose. The service has been good apart from the short life of some of the products. I have noticed this in store, and have found products well past their sell by date. My delivery yesterday, 2nd March, contained smoked salmon dated best before 2nd March. I find this totally unacceptable and it really should not happen. It puts me off using the service again.
Garden XL
VERY POOR SERVICE
When my order arrived part of it was missing. When I telephoned the company I was told it was an administrative error. No apology was offered - I was just told the missing item would arrive in a few days. I explained that it was inconvenient for me to wait in for another delivery but my call was cut short. Shoddy service.
J GOODMAN´s profile
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