i placed a online order for Bentley Designs Atlantis 141cm Dining Table & 4 9 Slat Chairs on 9th September for what i thought was a great deal.only to get a phone call next day to say this was a webpage mistake and that this line was discontinued? very disappointed but accepted it was a mistake.i was told a refund would be made!! three phone calls later and seven days have passed i am still waiting for an email telling me that the refund has been made..but the last phone call made me laugh the most!! when i was told it could take 20 days for the refund to be made.. i don't think even if they posted a cheque and paid it into the bank it would take 20 days..
maybe i should of waited to post 1st review!!! 25 days and still waiting for refund. and not even a reply to my 1st review. i am sure they will have many happy customers but when looking at reviews that people have left first we look at bad reviews before deciding if to buy from a company. for every bad review take away 20 good ones. lucky for me i paid with credit card. i reported the matter to my bank who have said they have to give them 30 days. i am guessing this company knows this is the case and that's why after my last call to them i was told it can take up to 28 days for the refund to be made. i will update again
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