ordered storm rapid keyboard which arrived next day however i had changed my mind and went for a better upgrade, returned unopened rapid keyboard by their rma process and ordered a better one same manufacturer. returned keyboard refund processed and am witing for funds to clear at my bank which appears to be taking some time but box said upto 10 days so will see. the better keyboard is great and glad i changed my mind ofcourse it was more expensive but that was my choice. my only gripe with box was i changed my mind about 2 hours after ordering even though they had closed for the day and was , despite emails to the effect, unable to cancel the original order so had to wait to recieve then return it unopened which i was a bit miffed about. they said it had already gone onto delivery truck but i considered as it hadnt already left they could have contacted the warehouse to retrieve it but thats the only gripe i have otherwise i would have given them 5 stars
This is the 1st time i have been a customer to webtogs and not only did they give the best price but the level of customer service i felt was outstanding. i dont normally post reviews but felt that webtogs were so good, fast friendly and courteous would this time post a review.I felt that it is no often one recieves such high quality service these days and it was not only gratifying to find this but also very refreshing that there are still out there places that still retain & offer such a good 1st class experience
bought grado SR125's before and Audio Technica's ANC-1 with FiiO E5 headphone amp recently from this outlet. On both occasions. staff have gone far beyond the call of duty. Spoke several times to Shaun & Robin. Their advice totally unbiased, sensible, very knowledgable and at no time did i feel pressured or uncomfortable about very lengthy telephone conversations discussing my options/requirements. They always made me feel welcome and I have nothing but praise for these guys/company. If only others provided a service like theirs the internet and world would be much fuller place of very satisfied customers. I have never written or given a company 5 stars before. These guys deserve every praise!
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