I have ordered sveral items of the last year or so from this company for my dogs and have not been disappointed.
The items were much cheaper than my vets and of the same brand and quality.
Descriptions are clear and easy to understand even when buying items which need to work out doses for your pet.
All of my items have arrived quickly within two days if not the next and packaged well.
I have no complaints at all and will continue to use them in the future.
I have ordered numerous items both large and small over the last year or two and I have to say service has been excellent. Most items have been ordered online and this has proved a quick, efficant and easy to use website. All items have been delivered the quickly with dpd giving me a delivery hour slot by text first thing in the morning so I know exactly when things are arriving.
One occasion a different lead was sent to what I ordered, but it was of higher value and I was not charged the difference. Another time an amp was not delivered (it got left behind) they delivered it the next day and gave me some free goodies to boot!
Have to say I can't fault them, have visited the Birmingham shop once great information given on items required which has also been matched when telephoned for advice.
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