Ordered a greenhouse on a Saturday and presumed Next Day delivery would mean it would come on Tuesday. Heard nothing different so disappointed it never came. I phoned and was kept in a queue for over 9 minutes then cut off! Not impressed so I emailed. Had a reply to the email the following day (just after midday delivery of the greenhouse), no comment made about the phone call, no apology. I emailed to say I had received the greenhouse on Wednesday and the driver was very helpful and friendly and told me the greenhouse had only been delivered to them on the Tuesday. It needs to be made clear on the website that its Next Day delivery from the time the item is received by Waltons. I received a half hearted apology and was told these issues had been passed to customer services. Heard nothing more since.
Greenhouse is great though!
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