Dave´s profile

Reviews (6)

Metals4u

Hit & Miss

Has a couple of bad experiences where orders have been placed on-line but due to the overnight process not running or some excuse no goods turn up which is annoying but what makes the problem worse is the attitude of the people you have to speak to. They try to apportion the blame back on the customer instead of going the extra mile. If you're desperate then try you luck otherwise find someone more professional.

Birdspikesonline

As usual with the internet your couriers let you down!

Order process was fine - that's the only good point.

If you stated on your website that you used Yodel I would never have ordered from you. Received an email from Yodel stating it would be delivered on Saturday. Waited the 8 hours at work waiting for the delivery; nothing turned up.

Spoke to Yodel today (Monday) they don't know where the parcel is so I let you guys know. Spoke a one of your ladies and told her about the email I received and she says you don't request Saturday deliveries; that's great but the email states something very different!

So still don't have any goods and can't really be bothered to chase the idiots at Yodel so hopefully I'll be getting money back and use a reputable company with decent couriers. The delivery is part of the overall service that's why I would never recommend your company; you chose the couriers so it was your choice.

02 July 2013

Reply from birdspikesonline.co.uk

Hi Dave

I'm sorry you have experienced a bad situation with Yodel. We have taken steps to change our website to make available a choice of courier services. Customers can now choose a courier service they have confidence in. I hope this helps and thanks for your feedback to ensure future customers get a better shopping experience.

Castleberg Outdoors

Just how internet shopping should be

Ordered my items on a great website with no issues. Received a phone call as one item was not in stock. Castleberg still sent the in stock items and the last received a few days later.

I have no complaints and would definitely use them and recommend them again.

Heinnie Haynes

E-Commerce At It's Best

Great site with really different items. The service is simply great with goods arriving within a few days plus great update statuses.

I highly recommend this site.

Yodel

Utter Rubbish

Consistently rubbish at everything they do.

This company should be forced to close.

LINDY UK

The way internet shopping should be!

Ordered in the afternoon and the goods arrived the following day; always the same experience. So many other companies could learn a lot from Lindy.

Dave´s profile

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Dave
Reviewer
United Kingdom

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