Trisha´s profile

Reviews (2)

Function18

An excellent service.

An excellent service however I thought the delivery charge a bit excessive.

12 February 2014

Reply from Function18.com

Hi Tricia,

Thanks for taking the time to leave a review. Whilst there is no charge for UK delivery we are required to take some contribution on European orders. Shipping to Spain, as in this case costs us more than the £9.95 passed on to you the customer. We could save a little bit by using Royal Mail but then you are at the hands of the domestic postal service in your case Correos, who from our experience caused nothing but delays, lost packages and terrible customer service. It is a concern of ours and hopefully as our European volumes grow we can negotiate better rates and in turn pass them on. We certainly aren't in the business of profiting from carriage charges.

Kind regards,

The F18 Team

Passion8

excellent discreet service

Order was delivered in double wrapped plain packaging, and company name on credit card statement also very discreetly named.

Trisha´s profile

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Trisha
Reviewer
United Kingdom

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