Cables ordered one evening and sent for dispatch early next day classed as standard 2 to 5 days delivery. Notified supplier of non delivery after 5 days late one afternoon. Mail room error had resulted in non shipment. Replacement order shipped within minutes of notifying supplier and arrived 2 days later in the morning post..
Mistakes can happen but what is important to me is how the supplier responded to the problem and quickly recovered the situation.
Great service in the end ..... would certainly use them again as a result of fast turnaround. Highly recommended.
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