CarGuy´s profile

Reviews (2)

Kiddies Kingdom

I'll be back

Price was good and delivery was quick and efficient.

My only criticism would be that the website didn't mention that we'd need to buy adaptors to fit our existing BabySafe car seat into a B-Smart stroller, and doesn't sell adaptors separately. So when the stroller was delivered we couldn't immediately use it and had to buy adaptors elsewhere.


Cut off my phones at 24 hours notice

NumberGroup's T&Cs say that "at least thirty (30) days notice will be given prior to suspension for non-payment" but in my case they cut off my business lines on February 14th after one (1) days notice for a bill that had been due for payment (they allege) within 10 days of February 1st (previous invoices had allowed 30 days to pay). Does that look like 30 days notice prior to suspension to anyone?

The functionality of the web site is good, but the customer service (and the abilty to add up!) are from the dark ages.

10 August 2012

Reply from Numbergroup

Thank you for taking the time to review our business.
Our hard work and dedication is beginning to pay off, and we are sorry that we failed to meet with all of your expectations. We will pass on your complains to the entire team, and you are always welcome to visit our offices were we can discuss your issues in more detail.
Once again Thank you.

Kind regards
The Management Team

CarGuy´s profile

profile image of CarGuy
Male, 1965
Basildon, United Kingdom