Emma Tighe´s profile

Reviews (1)

Cathkidston

Star Wallpaper

I bought some pretty star wallpaper in the January sales, unfortunately it looked a bit different from the photograph when it went on the wall in my little girl's bedroom. We couldn't work out what it was until my older daughter noticed that the stars were upside down. We compared it to some paper left on the roll and found when we turned the roll of wallpaper upside down they looked correct again. The paper had actually been rolled the wrong way on the roll. Rang Cath Kidston to say the rolls were faulty and they said it was - and I quote - "the responsibilty of the purchaser to ensure the rolls were correctly rolled" I said that didn't really seem right and he then replied that there was actually a disclaimer in the packaging, I should have read. Right... So what about my fallen stars? Tough. You should have spotted it was basically the upshot, not their fault. Poor customer service. Not Happy.

Emma Tighe´s profile

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Emma Tighe
Reviewer
Female, 1974
leeds, United Kingdom

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