Installing a full new central heating system I have been scouring the internet for the best possible deals. In the end I settled on SMR to supply my valves.
I ordered 16 sets of different types and these were delivered from stock within a few days. The company were very helpful and communicative and regularly updated the status by email.
The valves are great quality for a great price, I just look forward to having the heating installed now!
My plumber reccomended this company as he had used their column radiators many times in the past and found them excellent. We ordered 15 radiators which were delivered from stock the following week. There were regular update emails and calls to confirm the order.
When it arrived I realised that I had ordered the wrong size. They were very happy to exchange on their next local delivery, in the end I went to their Glagow warehouse where I was exchanged and refunded without problems.
Now I just have to wait for the heating to be fitted and there'll be no more scraping ice off the bathroom mirror!
Ordered insulation board seconds from this company as I heard from several tradesmen that there was a mysterious place in Stirling offering great priced insulation!
Prior to ordering I spoke to staff at the Stirling branch and in England too and found them professional and helpful.
I ordered and paid through PayPal, my only criticism is that there was no email confirmation of my order / update. A few days after ordering I received a phonecall advising me that it would be delivered the following morning and checking on the convenience. Sure enough £600 of insulation appeared and only cost me £250.
In summary, with an email confirmation of the order they would have 5*, but not being certain I had successfully placed an order until I rang to check a few days knocked off a star.
I look forward to being toasty warm when the building works are completed!
I thought twice about using this company after reading some of the reviews below, but saving £90 over my local supplier's "Unbeatably low prices" I decided to risk it. I was very pleasantly surprised and would highly reccomend them.
I decided to phone them for an update and my call was handled rapidly and professionally. I was advised that the order was to be posted that evening and sure enough it arrived in excellent condition the following morning.
I was ordering well in advance to allow for lead times as I suspected that as a small company they would not hold items in stock but received my shower within a few days of ordering.
All in all I was very pleased with my experience and my shower looks great. Many thanks!
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