Information on where to find the collection point not totally clear.
Eventually identified the collection agent.
Had to wait for the return. Problems on return.
I judge a company on how they respond to problems & alas First Choice did not respond as well or as promptly as I would have wished, particularly in relation to alleged damage to my car. I will not be using them again.
Simple, easy to understand, web-site.
Good phone support.
The flight from Birmingham to Edinburgh was fine - friendly airport & cabin staff, comfortable aircraft.
The REAL problem is with Flybe's own and their contractor staff at Edinburgh.
Firstly their cabin baggage allowance is 10% smaller than everyone else's, BUT they don't make that clear (use VERY small print). Then they let you fly north with the bag, but on the way back they want to charge you because they want to put it in the hold. Inconsistent, an exit from Scotland tax, or just Edinburgh staff incentivised to wring the max from travellers (where the bag DID fit the frame the gate staff then weighed it to see if they could tax the pasenger that way! All their Edinburgh staff were unhelpful to the point of being confrontational - not what one expects in a business where service is paramount.
and the captain on the Edinburgh Birmingham flight gabled his intro message as if he was trying to break a speed record for a bet.
This on top of being told, when I had to cancel one leg of a return flight, that it wasn't worth reclaiming the tax (actually it was!), and I couldn't keep the seat for more leg room, if I didn't release it back to Flybe for them to sell again the return leg would be cancelled.
There are buidget airlines, and then rip og=f Flybe. You can guess who will be using next time I fly.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.