Linda Franklin´s profile

Reviews (2)

Fragrancedirect

Intelligent people, great products, super service

Intelligent, professional team who are nice to deal with and have integrity running a great value online store with products you can trust to do what they say on the box, Favourite seller to keep! Thanks so much.

SalonSkincare

Awful customer service

A guy called Andrew has been just ghastly: I've been a good customer for years but had a reaction to a product. He was the most ghastly person ever making it very difficult to get sorted. I was shocked. He even stopped an order that I'd paid for going through so I had to do more work on that. I said I wanted to complain - who was the CEO and also the press office, as I'm a journo, and this was his lovely reply: 'We really will not tolerate any more of your silly threats, I don't really care what your employment is it makes no difference to me whatsoever.' Nice eh? Behind the lovely website and products, not so nice...

Linda Franklin´s profile

profile image of Linda Franklin
Linda Franklin
Reviewer
Female, 1954
Brighto9n, United Kingdom

About