Matt´s profile

Reviews (12)

Thorntons

you have to love their chocolate

you have to love Thorntons chocolate

123-reg

good site easy to use

good site, easy to use. very happy

Pixmania

Terrible, terrible, terrible

Item ordered before christmas, not delivered it quoted time. item was lost by courier (apparently) however they would not sent a replacement as the case was still open????? resent the item 5 weeks later. avoid them at all costs

08 March 2012

Reply from www.pixmania.co.uk


Hello
Thank you for your review.
I am sorry that your item was lost in transit before Christmas, and that it has taken 5 weeks to resolve.
Normally a transport investigation will take up to 5 working days provided we have all the information required to open the investigation.
I would be happy to look into your case to see why there was a delay with the treatment of your investigation. I invite you to contact me on rachel@pixmania.com with your order details so that I may review your file and contact you directly.
Kind regards
Rachel
Pixmania Mediator

Rightmove

Brilliant site for property

Great site for looking at property.

Screwfix

Cheap, items that don't last

They sell the cheapest items they can. no quality.

Vistaprint

Not very easy to use, pricey, and hidden extras

see title above

22 April 2012

Reply from Vistaprint

please be informed that you may contact our customer support before placing your orders.We are reachable 24/7 on the free toll number 0800 496 0350, they would be happy to help you to get the best price.

Play.com

Excellent site and service

Brilliant, clear, great and easy to use.

Paypal

Excellent , easy to use

Brilliant for sending money

Ebay

Excellent, prices a bit high though

Good site, does the job. Prices can be a little high and unclear

Amazon

Unclear shipping charges

The sell items from lots of companies so you get charged lots of shipping when buying mulitple items

Professional Building Supplies

Items missing they refused to replace.

some large orders placed there were items missing with both orders. Called regarding the first order, they said it was not possible for items to be missing as they double check all shipments. (not true) The second; they had clearly sent the wrong items which they replaced however when we called regarding items missing they refused to send the missing items. Avoid professional Building Supplies at all costs. They cannot be trusted to either get the orders correct or send missing items. Other companies offer a better service. Terrible. (They have since missed orders worth £4250)

07 March 2012

Reply from professionalbuildingsupplies.co.uk

Unfortunately Matt did not notify us of any shortages until over a month after the delivery had been received and signed for.
Whilst we always endeavour to deal with any shortages or damages quickly and with a minimum of fuss, we were unable to accept responsibility on this occasion due to the amount of time that the goods had been on site.

Matt´s profile

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Matt
Reviewer
United Kingdom

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