When the package arrived it was in sad shape and there was a dent in the shower tower; however Hudson Reed very graciously offered to replace the tower at no cost to us and they are very quick to respond to concerns of the customer. The first response to my email was blocked by my SPAM filter which is why I did not receive it for a few days but they even called to make sure that we received their response email.
I am very very pleased with the outcome of this transaction and would definitely purchase from this company in the future.
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