I had an MOT on my wifes car, booked the appointment online and paid at the same time.
The car failed on uneven braking,£30 to apply a little grease to the brake sliders,fair enough for a ten minute job.
I was phoned to tell me the car was ready went to collect and paid the extra on my debit card.
On checking the invoice in the car I found they had charged me twice for the MOT so went back in to have the card refunded,sorry we cant do that you will have to get a refund online, what a load of tosh and inconvenience.
I did get the money refunded eventually but what is wrong with a quick swipe of the card like every other business uses.
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