I've been in the store a few times and found the service to be excellent. I thought it would be hard to replicate that via an online ordering process - I was wrong...
From the moment I placed my order I was kept up to date via email and SMS and the delivery was fast - even with an option to have the delivery sent to a neighbour in the event of being away from home on the day the delivery is expected. This is all automated too, so no need for emails back and forth, or phone calls. I cannot stress how good the service was, from start to finish - highly impressed that a model shop has endorsed technology to streamline and to deliver top service.
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