Helen Matthews´ profile

Reviews (3)

Mattress Next Day

Great service

Good website with quality products, review detail you can trust and clear availability and delivery options


Good website - advisers could be better informed

I could find the exact tyres I wanted on the website - I made a call and was advised they were in stock, so placed the order and arranged a local fitting.
I received a follow up call to state there wasn't a problem with the fitting appointment but the tyres were no longer in stock. I was then offered alternatives - initially these were of a lower tyre speed rating, which I do not believe is good practice. I was eventually offered a tyre that would suit my vehicle. We got there in the end.

12 March 2012

Reply from Blackcircles.com

Thank you for taking the time to review your order –I am sorry to hear of the initial problems that you have experienced when trying to source your tyres.

Although we would not normally suggest dropping to a lower speed rating; as the lower W rated tyre’s maximum speed (167 mph) was still in excess of the vehicle’s capabilities by some margin, this was suggested as a possible alternative to the previously fitted units.


great service & value

Good website, nice selection of brands & styles.

Helen Matthews´ profile

profile image of Helen Matthews
Helen Matthews
Female, 1971
Ridgmont, United Kingdom