Easy to navigate website, great prices and even the option to pay over 12 month's although there is interest added it's still a pretty great deal. Combine that with clubcard points and a great fitting service courtesey (in my case) Hi-Q Tunbridge Wells.
Thoroughly recommend and would definitely use Blackcircles and Hi-Q Tunbridge Wells again. Thanks Guys.
If I could give ZERO stars I would.
They were due to collect an item from me. Waited in on the allotted day but no show. When I checked the website my collection was flagged as failed because no one at home, funny no card left and I was in all day! I rang customer services and they basically said they took the word of their driver over me!
Another collection day arranged, another day off work and yep you guessed it another failed collection due no one at home :x
Further phone calls, spoke to 'managers' etc etc only got excuses and lies although at one point they said the driver had been to my property but hadn't used the door bell?!?
They did not get a third chance to collect as it was arranged for UPS to do so which they did perfectly!
As you can imagine this is a very abbreiviated version of events but suffice to say my title comment stands. I will NEVER EVER use City Link nor buy goods/services from a company that uses them ever again. One company has already lost a £300 sale because of my stance.
Once again my order was delivered on time. The prices are very competitive. This time I had a query about a new Dog Food available so I telephoned and dealt with an extremely helpful AND knowledgeable chap who went out of his way to answer my detailed questions.
Highly Recommended without hesitation.
Susie Shepherd found this review useful
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