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Reviews (7)


High prices, low service and a determination not to let you leave easily!

As a PAYG customer, I found:-
- you have to pay 50p for every call to customer services
- the tariff was really high
- the packages don't allow for internet browsing
- what a struggle to get my PAC code and leave!!!


The problem with BT is you pay for a 5 star service but

BT would be ok if the prices were competitive but they are not and so all you are paying for is service. Except the service is dire... Indian call centres, a website that never gives you the answer you need and even though its another Bt company who look after the lines, BT customers have to wait just the same as all the people who are with the cheaper companies.


Deliveries to my kitchen!

The upsides of shopping online at Tesco for groceries are:-
1. You don't have to take the children with you to the supermarket. This has to be the best news ever for someone with a baby or toddler.
2. the groceries get delivered to your kitchen
3. you aren't tempted to buy a load of stuff you don't want just because you see it!
4. the staff seem better at finding the obscure stuff than I am (I usually leave without at least one thing I meant to buy when in the store)
5. no queues at the checkout
6. no loading up the car boot in the rain

The downsides are:-
1. A delivery charge
2. Meat, fish, diary and vegetables that are closer to the sell-by date than you could get if you were able to choose in the shop


Awful returns policy

Once this company has your money, you have no chance of getting it back because of their terrible returns policy.


The best bank in the UK

I've been a first direct customer for years and i've never had a problem. If you need a branch service you can use HSBC but 99.99% is done over the phone. You get to speak to real human beings (who are in the Uk, not in India) and they know their jobs. I would recommend First Direct to anyone.


Unavoidable extras

I always feel ripped off when making an easyjet booking because of the unavoidable credit card fees. They are completely disproportionate to what it costs the company to process the transaction

Chemist Direct - UK's Online Pharmacy. Fast, discreet & secure.

Good service and prices, quicker than I expected

I was impressed with the prices and fats, efficient service. My only criticism is that the delivery charges should be tiered so that its is cost effective to place an order below £40

C Southgate´s profile

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C Southgate
United Kingdom