Knowhow

Awful, awful, awful.

Absolutely terrible service. "Highlights" include -

- Being told twice my laptop would be back in time by the time I needed it.
- Waiting over 3 weeks in total for it to be fixed.
- Being told it was going in for repair "the next day", then hearing nothing for a week, phoning up and being told it was "going in for repair the next day".
- Tracking code not working.
- Being sent a text saying my laptop was in store for collection. Went in, and guess what - it hadn't been sent out yet.

Absolutely disgraceful, disgusting service, which has cost me not only a large amount of money, but also about 10 hours of time from having to re-do work for clients to meet deadlines, that could have been met had I received my laptop when promised.

Will never, ever use them again.

Mike