Bikesdirect365

Good overall, assembly info. not so brilliant

Delivery: excellent; arrived very quickly after ordering.
Assembly: not so good. The instructions were very unclear and certainly anyone who hasn't worked on a bike before would have a hard time working them out. Also the tools supplied were inadeqaute. Not providing a screwdriver is perhaps excusable as most people probably have one, but not suppling an allen key the correct size for the brakes, is not. Many people will not have one and given the importance of the parts which require a small allen key to adjust this is a major oversight. Also the metal of some of the bolts is very soft; it's very easy to ruin the head.
Riding: Good, once you get the gears sorted it's a smooth ride. Front brake is a bit juddery though.