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Reviews (1)

theprintspace

Good quality printing let down by disappointing timescales and communication.

Very poor communication, very poor delivery against the stated timescales and still, bewilderingly, unable to provide either weekend delivery or pick up....

12 March 2012

Reply from theprintspace.co.uk

Hi Peter,

Thanks for your review, and for taking the time to speak with us today on the phone. Unfortunately, we are not open on weekends for you to collect but we are able to arrange deliveries on Saturdays. Apologies that we have not made this clear enough on our website, we will rectify this shortly. If you do require a weekend delivery please let us know and we will do our best to accommodate this.

With regards to communication - we always send automated emails when the order is received and when it is dispatched or ready for collection. We cannot really send any more emails than this, as most of our clients don't want to receive numerous updates. Our standard turnaround time for framing is 10 working days but if you do require an order quicker than this please let us know and we will always do our best to meet your deadline.

Kind regards,
theprintspace team

Peter´s profile

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Peter
Reviewer
United Kingdom

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