Brenda´s profile

Reviews (2)


Losing Customers Daily Through Poor Courier Service

I have been a Very / Littlewoods customer for over 20 years and have been extremely loyal. However, after repeated failed deliveries by their sister company Yodel I decided to stop ordering and will not do so again until they change their delivery company or provide the consumer with a choice of courier. Customer Services have called me 3 times to tempt me to order again but my complaint falls on deaf ears. Let's be honest they are not going to change whilst they are both owned by the same parent business. Since their appearance on Panorama, I definitely will not order from them........ Regardless of who they use to deliver...

Ella Bellaand Suzzanne Griggs found this review useful


Could Be Better - Delivery that is....

Ordered a large rabbit hutch and I was dreading it being delivered by Yodel. To my pleasant surprise DPD delivered it - but only 1 of 2 packages was deliveredon the Friday.

Waited a further 3 days for the 2nd package to arrive.
However, once assembled, the item was excellent and very good value for money.

The only thing that ever let's Amazon down is the poor delivery companies they use and this needs to be taken seriously and addressed as many people stop using on line companies due to their poor delivery experience which is letting the side down.

Brenda´s profile

profile image of Brenda
Female, 1966
Cumbria, United Kingdom