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Reviews (3)

Card Town

Great cards and easy to upload picture

Good selection of cards, it was easy to find something suitable.On many you can upload a photo so it becomes really personal. Decide what you want to say and type it in the boxes inside the card. Simple and not expensive.
Only failure - the request for this review went to my inbox but was addressed to the cards recipient and not to me. A silly and unnecessary programming error.

Total Warehouse

Brilliant customer service

Unfortunately, due to a mix up by their courier, Total Warehouse was unable to deliver my order. Any annoyance and disappointment on my part has been totally dissipated by superb customer handling by Becky in their Sales Department. This is a small family business and with people like Becky working for them hopefully will grow and become successful. I have made a few small suggestions about their web site which I hope will be taken up to even better improve their ability to deliver - in the meantime my advice is give Becky a pay rise and do anything you can to keep her - she is worth her weight in gold (and no, I'm not her boyfriend/father/husband)

14 December 2012

Reply from Total Warehouse

Dear Mr Stride,

Thank you so much for taking the time to leave this 5-star review. I would firstly like to apologise again for the mix up with the courier. However, I'm pleased to read that our customer service made up for that inconvenience. We are extremely proud of all of our staff at Total Warehouse. We have a great team of like-minded people who care greatly about the company and its customers. As you rightly point out - we are an independent, family run business and that is why support like yours is so important to us. I will print out your review and pass it on to Becky. I'm sure it will make her day.

Kind Regards,

Louise B

Pharmacy2U

superfast delivery - exactly what I ordered.

Easy to get around the website, with a good search facility. Simple basket and checkout. Good value, cheaper than local chemist even with postage. Better still, everything turned up next day.

Philip Stride´s profile

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Philip Stride
Reviewer
United Kingdom

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