Craig Whybrow´s profile

Reviews (1)

Decorative Coving

Excellent product but damaged during delivery

First we ordered early morning and arrived 8am following day Result!
No damaged to either boxes on delivery but when my joiner opened later that day to install & 2 off the 11 we orginally ordered had been shattered during transit and not suitable for use.
Fortunately I had over ordered by 10% and this managed to save the day!
So too conclude:
Web site Excellent
Product Not the usual plaster style we expected but my joiner warmed to the product on inspection and after installed
Delivery next day excellent
Disappointment been 2 damaged which could have cost me both time & extra labour to return if we needed to reorder!

The carrier is the route cause for the breakage

21 March 2012

Reply from Davuka GRP Ltd

Hi - sorry to hear of the damage caused in transit - we do put "stickers" on the box that state any breakages reported to us within 48 hours are replaced free of charge!

Craig Whybrow´s profile

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Craig Whybrow
United Kingdom