It seems that Trust pilot do not recognise the silent majority of the online shopping public and only provide a outlet for the very small number of people who we as a company have let down.
In the last 12 months we have shipped thousands of items with 99.9% of our customers giving a 5* rating. If you click on the above link you can see for yourself the feedback we get from our customers.
We work very hard to meet 100% of our customers expectations but nobody in life is perfect.
If you have issues email me personally on firstname.lastname@example.org I will mail you back and even give you a discount code to thank you for your feedback as any feedback is valuable to me.
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