Knowhow

absolute rip off

been paying for 'Anthing Happens' cover for years. my son closed the lid of the laptop onto his mouse and the screen cracked. they took the laptop in early December and I kept getting calls telling me they were waiting for parts and it would be fixed soon. Then in mid January i got a letter saying they were returning it unfixed as the damage was excessive and not covered by the terms of the cover. Basically they will just hide behind small print. i have no idea how they can call something 'Anything Happens' then when 'Something Happens' they take weeks before doing nothing. I have previously bought 3 PC and 5 laptops from PC world in the last 10 years but never again will they get a penny of my money. I bought a new PC for my son off the internet, far better spec than PC world one and half the price.