Gary Flynn´s profile

Reviews (2)

Argos

Awesome

Can never go wrong with argos if you need something chances are argos have it at great price to

Just Eat

THIEF'S

I made an order online with a restaurant and it came up saying the order did not go through and i should ring the restaurant to check so i and they said they didn't receive any order because there machine was not working so i said ok ill order from some where else as i wanted to use my debit card, So i went back onto the just-eat website where i ordered from a different restaurant which went fine and the food was delivered then 5 minutes later a knock at the door there was the delivery from the first restaurant which i refused to take i then called the restaurant and they told me that someone from just-eat called them to make the order for me, At no point did anyone tell me this was happening so i have been charged for to meals i called just-eat straight away and explained what has happened and asked why i was not informed about what was happening and i asked for the first order to be canceled which they did or at least told me they had, then today i checked my bank and both payments where taken i called them again today and they said i didn't ring them yesterday and that i wont be getting a refund SO IN ALL THEY ARE THIEF'S!!!!!!!!!!!!!

14 March 2012

Reply from Just-Eat.co.uk

Hello Gary,

I'm sorry to hear this has happened to you, If there is a problems getting an order to the restaurant our system is alerted and we have a team of people who try to get the order to complete. If you could forward me the details of your order I would like to look into this for you so I can find out what went wrong and also find out why you weren't contacted. You should have been contacted by one of our agents or by the restaurant to confirm you still wanted the order.

My email address is trustpilot@just-eat.co.uk

Kind regards,

David

David Farrer
Senior Social Media consultant

Gary Flynn´s profile

profile image of Gary Flynn
Gary Flynn
Reviewer
Male, 1985
United Kingdom

About