PayPal have definitely got it sorted, both with Ebay and the myriad other sites that allow PayPal payment. Once you have sorted your account with PayPal the linkage for online payment is so smoth and easy, even for buying from abroad. Their money transfer system to get funds to friends, family or suppliers abroad, in a wide range of currencies, is also smooth and very fast. Well done PayPal!
My last two orders were a disaster, in one case they advised nil stock and much later advised that they could no longer obtain the product - I subsequently bought it cheaper elsewhere. In the other, the consignment was badly packed and arrived damaged and I could not obtain satisfactory assurances that the mistakes would not be repeated. The customer service team seemed too ready to bounce the problem back into my hands rather than dealing with it. On the surface they have a good range, reasonable prices and good initial communications but when things go wrong their service falls down badly, I doubt that I shall deal with them again.
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