Candi´s profile

Reviews (2)

Towelsoft

excellent prompt service

Thanks for sending the gift of a snuggly fleecy robe to a family member on time. We were impressed that the gift arrived on the specified day, and was nicely gift wrapped. The only thing that was missing was the gift card! We don't know why this was missed off, but fortunately we were able to let the recipient know that the gift was from us as we were with her when she opened it! It fitted perfectly and she loved the colour of it as well as the snugliness of it!

Towels R Us

Excellent quality, design and delivery. Website has a few hiccups!

I ordered 4 personalised bathrobes as gifts for family members, giving towelsrus only 3 days to come up with the goods! As usual, they did not let me down with their reliable delivery. What's more, the recipients of the gifts having been raving about their dressing gowns, saying that they're the best engagement presents they received.

Well done, towelsrus.

Only 1 little snag, which I was reassured over the phone was going to be rectified. The website doesn't have the facility to let you know if something is out of stock, so you may be searching for an item which the website says it sells; then when it comes to ordering it, it's not on screen. Also, when looking at items, it seems to register your interest each time as an item for your basket. So, by the time you get to checkout, you may find multiple items on your list which you initially looked at, but didn't intend to order. However, the company knows that this is a problem and are hopefully going to put this right. I certainly hope so!

Candi´s profile

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Candi
Reviewer
Female, 1967
cheshire, United Kingdom

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