My experience was not good with this company. I sent them my iPad 32gb as my on-line quote was £200 - boxed, full working order, usb lead and in my opinion excellent condition as it has had a full cover on from Day 1.
When they received my iPad they sent me an offer of £120! I checked the website and i found in the time i had sent my iPad they had dramatically dropped the price of the trade in on iPad 1 which is fine, but I found they had rated my iPad in bad condition - scratched front and back, with a dent on the side apparently!
I can understand there to be a difference in opinion for the condition but not by this much! What make it worse in my opinion is that they will only agree to the price quoted if they agree the condition, so where as my iPad could have been worth £160 in the condition that they though it was, because the only agreed price is £200 they new price is now £120 which I think is wrong, and i would have been happy to accept the £160.
All's well that ends well though, I asked for my iPad back and then I sent it to Carphonewarehouse yesterday and they have just replied by email agreeing the top price of an excellent condition iPad of £160.77 (which probably would have been more if i hadn't have had my time wasted by Gadgetpanda!
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