June Allan´s profile

Reviews (1)

Comet

Shocking after sales service

The after care service is absolutely horrendous. Machine broke down some weeks ago.... Took a day off work to wait on the engineer to be told a part needed to be ordered. Received a phone call the following day informing me an engineer would call today (15th March) Unable to take any more time off work a friend has sat in all morning and no engineer or call. Called Comet to be told that no engineer has been booked in for this date!! When I complained about this the customer service advisor hung up on me! Ridiculous! Now having to wait on another call to be advised as to when the engineer will be coming. The length of time and lack of communication is shocking for such a large company. I certainly would not recommend you buy from Comet.

June Allan´s profile

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June Allan
Reviewer
1978
Edinburgh , United Kingdom

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