I ordered two items from the Icebreaker range, but then quickly received an email to say that one of them was out of stock and would I like to choose anything else. I phoned next day to say no, just send the one item and refund for the other. Item arrived less than 24 hours later!
Apart from the website showing one item in stock when it wasn't, I was impressed with the friendly and speedy way my order was dealt with.
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