Lazyboneuk

shocking service

I ordered a item from the store and was initially very pleased with it. After exactly a month after receiving it, it broke which made it unfit for its purpose. I contacted the store using their own procedure and it has now been over a week with absolutely no response whatsoever, not even an acknowledgement to my emails.
I was not even asking for my money back but just for a simple exchange in order to get a working fit for purpose replacement.