I've used a number of companies who used Yodel for their deliveries and have yet to have a successful delivery or pick-up. All the usual problems and had my fair share of soaked packages - WE LIVE IN THE UK! IT RAINS! STOP LEAVING PACKAGES OUTSIDE!!
The customer service is fine but the delivery company they use - Yodel, is very poor. A shame because I may think twice about using them in the future as a result.
I left a property over 2 months ago that First Utility supplied for Gas and Electricity. I am still waiting for my final bill to be recalculated and receiving threatening letters if I don't pay their incorrect bill!
Their 'customer services' are less than useless.
Pay more if you have to, just avoid First Utility at all costs!!
Silversueand Rachel Lightbird found this review useful
I have always found the products and prices to be of the high quality I would expect, unfortunately the delivery has been consistently poor - twice I have had a package delivered to the back of my house and marked as delivered to a 'secure location'. However, this area is open and on both occasions it rained all day and the packages were soaked through.
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