J Holmes´ profile

Reviews (2)


Excellent customer service but check delivery time

I have given Phones4U a five star rating because of the excellent service I got from their customer services department who quickly managed to resolve a small problem I had with the ordering process. There was also a minor problem with delivery – I received an email saying that if the order was a single item it would be delivered the next day before 1:00pm by Royal Mail but if it contained a handset and a free gift then it would be delivered by courier between 8am and 8pm. I waited at home until 1:00pm and then found that City Link had tried to deliver it at 3:00pm. The order did show the handset as one item and the obligatory £10 T-mobile airtime as a separate item but this is clearly not a free gift. Maybe they count the Wifi offer as a free gift. Anyway be wary of this if you want to receive your handset as soon as possible. In the end I received the phone the next day which was still within 48hrs of ordering. All in all an excellent service with a couple of minor hiccups.

Discount Supplements

Brilliant Service

I ordered some inner soles from Discount Supplements at midday and they arrived the next morning. The price was also very competitive.

J Holmes´ profile

profile image of J Holmes
J Holmes
United Kingdom