I have given Phones4U a five star rating because of the excellent service I got from their customer services department who quickly managed to resolve a small problem I had with the ordering process. There was also a minor problem with delivery – I received an email saying that if the order was a single item it would be delivered the next day before 1:00pm by Royal Mail but if it contained a handset and a free gift then it would be delivered by courier between 8am and 8pm. I waited at home until 1:00pm and then found that City Link had tried to deliver it at 3:00pm. The order did show the handset as one item and the obligatory £10 T-mobile airtime as a separate item but this is clearly not a free gift. Maybe they count the Wifi offer as a free gift. Anyway be wary of this if you want to receive your handset as soon as possible. In the end I received the phone the next day which was still within 48hrs of ordering. All in all an excellent service with a couple of minor hiccups.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.