My vacuum arrived within 3 working days after ordering in good condition. It is an excellent product.
There was a small misunderstanding due to an automated email received after ordering which sent an 'Electronic Sales Document' with instructions to arrange a delivery date despite the 'ad' saying delivery within 2 -5 working days. It turns out this email does not apply to 'small items' such as a vacuum cleaner.
However, the email fails to mention it applies only to larger appliances where delivery dates and time slots are arranged and did cause confusion.
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