I recently purchased a Black Diamond Ice Axe at a very competitive price, plus the crediting of the discount and free delivery to Austria.
Unfortunately, it was 'lost' by the Austrian national postal service.
However the response by Facewest was superb. A replacement was despatched and it arrived in excellent condition 3 days later (by a different carrier!).
Many thanks to Facewest for excellent service.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.