I am thrilled with the rug. It is the perfect size and colour for my daughters room and is soft and verycomfortable. My only complaint was the lack of customer service. My credit card was charged straight away but my rug was not delivered for weeks. When I called to ask where my rug was, the guy told me he would ring me back and never did! so I needed to call back 2 days later and spoke with the manager who was very pleasant but told me that there was further delays and it would be another 2 weeks for my rug to be shipped. I was happy to wait- it was not a rush- but I wish that someone had proactively called me to let me know about delivery and delays.
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