I run a small office and ordered some cartridges from Catridesave last week. This is my second purchased with them and everything seems to work nicely as before and I received a dispatched email on 19.03.2012 for next Monday's delivery.
Things start to get confusing when I have separate emails informing that the cartridges I have ordered is out of stock. I rang up this morning and the lady confirming that it is now out of stock which was not reflecting during the time of purchase. The operator told me that it may be dispatched on coming Friday instead if the stock comes which mean a week Monday's delivery. I then request to be informed if it has been dispatched so that I can make arrangement to ensure that someone is there to receive the items.
Unfortunately, she advise that she won't be able to do that for me there is nothing she can do to help which is not great for my situation. I try to persuade her to help but she kept telling me the system won't know when exactly the stocks will arrive etc and if I would like to cancel the order.
I am disappointed with the services and hope this is not one of those mushroom company which is on the way to administration like many others.
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