Alan Shrosbery´s profile

Reviews (4)

Smith & Morris (www.smithandmorris.co.uk)

SECOND TIME AROUND

I HAD A QUERY ON AN ITEM RECENTLY PURCHASED FROM SMITH AND MORRIS AND WAS PROMISED A RESPONSE WHICH NEVER CAME.

HOWEVER WHEN I CHASED THIS MATTER UP I RECEIVED FROM THE SAME PERSON EXTREMELY HELPFUL INFORMATION AND A DETAILED EXPLAINATION WHICH WAS VERY USEFUL IN MAKING UP MY MIND TO KEEP THE ITEM PURCHASED.

13 November 2013

Reply from Smith and Morris Retail Ltd

Hi Alan,

Thanks for your feedback - and we do apologise for not responding to you properly the first time you contacted us... but are pleased that we were then able to help you in the decision to keep the shoes.

Best regards

Jane Egerton

SerenataFlowers.com

It Does What It Says on the Tin!

The Website is easy to use and selection of flowers and bouquets excellent. I was really impressed with the follow-on letting me know when my order was despatched and delivery. My friend was delighted with the bouquet and I will definitely be using SerenataFlowers again.

Airport Hotels

excellent overnight stay we were very well looked after with avery nice evening meal in the bar area.

Excellent overnight stay very comfortable we were well looked after and had a really nice meal in the bar in the evening.Parking was fine,only one problem was waiting for the airport bus which took nearly an hour to arrive,possibly held up in traffic but not good.Otherwise really recommend the hotel

Hot Tub Barn

excellent service and very helpfull advice prior to ordering

Hot Tub Barn listened to my problem and explained the cause and their recommendation,which in my case was a new cover.

They also gave me helpfull advice on how to prolong the use of the cover.

The service engineer Wayne Hitchcock arrived on time was extremely helpfull ,explained the work to be carried out ,he then fitted a new cover and serviced the Hot Tub and gave me advice regarding looking after the tub in between services.

He took away old cover and my Tub now looks like new!

Very pleased with overall help advice and service I received.

Alan Shrosbery´s profile

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Alan Shrosbery
Reviewer
United Kingdom

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