Sue Tucker´s profile

Reviews (1)

Worst customer service , AVOID!!!!

Same situation as most of the other posts on here. I purchased the group on deal for the bean bag and made my order on the 4th of November. The e-mail came with a 6-8 week deliver time so I patiently waited for 10weeks before I e-mailed Infurn, I waited 3 working days and still had no reply to my e-mail so I sent it again, 3 days came and went with no response so I called Infurn and got no where so I contacted Groupon who told me about the delay and gave me a delivery date in February so I decided to wait , not a lot else I could do, by the end of Feb. I realised it was another delivery date that wasn't being met, I contacted Groupon again and then received an e-mail from Groupon telling me that Infurn were not going to supply the beanbag and another company would. By this time my need for the beanbag had gone so I decided to wait for the refund I was promised and as yet am still waiting for the refund. I have e-mailed Infurn with no response. I tried again yesterday who knows they may respond but I would not recommend this company I wanted to give 0 stars but I had to put 1 this is being generous.

Sue Tucker´s profile

profile image of Sue Tucker
Sue Tucker
Female, 1978
Wiltshire, United Kingdom