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Reviews (4)

Alpharooms

very easy to book, great price, 100% recommended

Great easy to follow website, I found price great . I was recommended this site by a friend and now I would recommend. Will definitely use again in the future.

Very

good until last order

Have used very for a while and usually had no problems , although delivery is quite expensive. But on my last order a braclet for a present the wrong item was delivered after waiting 10 days , when i contacted very was told original item was no longer available ( very disappointed) . I then had to wait for the wrong item to be collected which i told very must be after 4pm as i work nights, they turned up at 12pm waking me up. So now i am not so impressed with very and there customer service. I got no apology from very.

24 July 2013

Reply from Very.co.uk

Hi Si,

Thanks for your review!

We're sorry that you have had a bad experience with your latest order from Very - we sincerely apologise that the correct order was not sent out to you and for any disappointment this may have caused.

If you would like to drop an email to Network@VeryHQ.co.uk we will try and find a suitable replacement for you.

You may be interested to hear about our Collect+ delivery service, this option is free of charge, you can also arrange to collect your parcels from the nearest participating Collect+ store at a time that is most convenient for yourself - returns can also be sent back in this way. For more information on your nearest Collect+ store, simply enter your postcode in to the Collect+ search field at the checkout. This may be useful when you're on nights :-).

Many thanks,

Sara
Very Network Team x

Jokers' Masquerade

great service

order very simple, quick delivery, great service

www.partyrama.co.uk

fast, reliable, great

Very happy , all arrived prompt , would recommend

si pearce´s profile

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si pearce
Reviewer
United Kingdom

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