Hard To Find HTFR

Aftersales could be better.

When ordering the product I found the information ok and the customer service good with my initial enquiries. I my order was out of stock and could not be delivered for Christmas but was promised for New Year. It was finally despatched in Feb! To make matters worse it was 'lost in post', taking a few calls to establish this and having to wait 30 working days before it could be sent again. I received my parcel mid March, so I must say whilst the product is ok the after-sales service left a lot to be desired. Just make sure you are not wanting your order ASAP, this does not come into their vocabulary.