Sue Smail Wirral´s profile

Reviews (1)

justbeautifully

Excellent customer service

I ordered a babyliss dryer from justbeautifully.Unfortunately my order was lost by the carrier.
I spoke to Russell ,he was very apologetic.They did not have the one I had ordered in stock, he did offer me an alternative dryer.
He called me the following week to say there was a problem.Babyliss could not give him a date for despatch.Russell gave me the option of trying another supplier or a refund.I tried other websites.They all had the same problem.
Russell called me again that week with a date for despatch.My dryer arrived on the day he had given me.

These days people often don`t have the time to be polite, you feel more like a number than a person.During the contact I had with justbeautifully, I felt like Russell had become my friend.
Thanks for all your help.

The customer service is excellent.I would recommend justbeautifully.
I will definately use this site again.

Sue Smail Wirral´s profile

profile image of Sue Smail Wirral
Sue Smail Wirral
Reviewer
Female, 1961
Wirral, United Kingdom

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