Long story short, Item was ordered early Dec 2009 and didn't come after promises it was on way in the end started a Pay Pal claim to get my money refunded only then did they pull their finger out and my product arrived in early Feb. Even though I had repeatedly asked them to cancel order and refund my money.
Wish I had read the reviews but even then didn't think anyone could be that bad but they are awful. Notice they do not put a phone number to contact them direct . . . Wonder why?!?!
Avoid at all costs, cowboy firm.
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