I recently had to go to Berlin on business and while I don't mind the hotels there, but I was getting pretty tired of the same drab and impersonal service. My friend had tried 9flats and recommended it to me in a big way. I gave it a go and now I don't think I will ever look back...
The platform is easy to use. You just browse by location and price, then you find a place you want and send a request. The host got back to me within 30 mins and my place was booked. When I got there, it was such a nice difference to be met by a real person. My host Carol gave me the keys and then we went for a walk round the block where she showed me where I could find the supermarket and everything else I might need. A really personal and good value service and a must try for someone who travels a lot.
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