Vision express is an absolute rip off!! I have set a direct debit for contact lenses, which were meant to be supplied to me every three months. Well, the money was indeed debited from my account, however, Im yet to receive the contact lenses, one month after their due date!!! I've called the shop, though, all I got was a load of bad costumer service, and a lady on the phone which didn't seem to find my account, and didn't even apologise! Result: no money back, and no contact lenses!!
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